CT repair in rural Brazil:
No easy trip

Learn about  a service technician who drove 1,300 km through the Amazon rainforest to repair a CT scanner. The journey was worth it.

5 min
Lena Stauber
Published on April 19, 2022

A defective CT system is always an inconvenience, especially during the pandemic. With the indispensable diagnostic device and the service technician 1,300 kilometers away, it could have been a disaster. David Murray, customer services engineer for Siemens Healthineers, took charge of the situation.  

David Murray, customer service engineer for Siemens Healthineers in Belém, Brazil.

Nádia Valéria Berretta Moreira Alves, MD, Administrative Director in Centro de Diagnóstico Por Imagem Tapajós, Santarém, Brazil.

By Lena Stauber

Lena Stauber is an editor in corporate communications at Siemens Healthineers. The team specializes in topics related to healthcare, medical technology, disease areas, and digitalization.