“The active participation and high motivation of all employees have convinced me! This enables us to recognize strengths and improvement potential more quickly, identify concrete measures, and plan and realize their implementation in a timely manner.”
Value contribution
Challenge
Solution
- Clinical operations improvement project with our Value Partners for Healthcare Consulting and close involvement of Dr. Hancken hospital staff
- Value stream analysis, from referral to reporting and billing, established a basis for further development
- Process comparison and best-practice sharing of three network locations led to definition of fields of action that enable the lean optimization of clinical operations
