Interview with Kate CrossanTechnical Operations Scientist at Siemens Healthineers Llanberis

Kate Crossan

My main duties are to troubleshoot short term quality issues before a product is released to the field, assist with mentoring scientists and provide technical input relating to our products to other departments as needed. The great potential career development prospects attracted me to the job role.

There is no typical day for me really, it’s quite varied, work depends on what is needed. I could be reviewing data from assays generated/products referred, providing support for risk assessments, mentoring scientist or brainstorming with cross-functional team on complex technical issues.

The most rewarding part is knowing that you have resolved an issue that has led to the release of a product, which you know will subsequently be used to provide medical assistance to someone.

The greatest challenge is ensuring that issues are resolved in a timely manner and to a high standard, to guarantee there is no disruption to supply and delivery of a quality product to customers.

It is a fantastic place to work, the work itself is enjoyable and the staff are phenomenal.

Fun, collaborative, quality orientated and passionate.

Go for it, there is never a dull moment and the work can change lives.