Interruptions to clinical operations due to equipment failure impact patient care and jeopardize revenue streams. A service agreement is best when it cuts both ways: It keeps your medical equipment performing strongly and offers plannable costs for essentials like maintenance, repair, and service parts.
Performance Plans are standard service agreements from Siemens Healthineers that support the optimal operation of your medical equipment. Each Performance Plan is based on a solid core foundation of Preventive Maintenance to meet the regulatory, quality, and safety requirements of your industry. They further offer Corrective Maintenance, Service Parts, and a range of innovative service options at fixed costs to improve your clinical operations. Our Performance Plans can be adjusted to your needs and individual requirements – with the option to define high uptime needs where it matters most.
Features & Benefits
Choose between Performance PRO, PROTECT, PLUS, and TOP, and tailor our wide variety of services exactly to your needs:
With our Performance Plans, you can enjoy benefits such as
- Equipment uptime: enhance equipment performance and benefit from uninterrupted operations as well as compliance with regulatory guidelines through certified OEM know-how and fast support
- Quality results: advance your competitiveness and deliver optimal diagnostic and clinical outcomes through expert maintenance and quality assurance
- Managed budget: keep your expenditures under control through service coverage tailored to your needs and budget at fixed costs
Learn more about Performance Plans by downloading our digital flyer.
The products/features and/or service offerings (here mentioned) are not commercially available in all countries and/or for all modalities. If the services are not marketed in countries due to regulatory or other reasons, the service offering cannot be guaranteed. Please contact your local Siemens organization for further details.
PEPconnections: Subscription required. Availability of subscription depends on country.
Remote Assist: Prerequisites: stable SRS connection with adequate bandwidth.
Guardian Program: Guardian deliverables vary by device and are not applicable to all Siemens Healthineers equipment. Ask a local Customer Service representative for advice.