Offering world-class services and support


We understand that your lab isn’t one-size-fits-all—so neither are our service offerings. We offer holistic, flexible, robust plans that give you control to select exactly what you need, whether that’s extended service hours or extra classroom training.

System care services

System care services

Atellica® Solution’s real-time, predictive alerts anticipate system needs and proactively schedule parts replacement activities at your convenience.

Smart Remote Services

Remote services

We offer on-demand, live access to the support you need. Remote Assistance streamlines service requests for faster resolutions.

Training solutions

Training solutions

Highly engaged employees are critical to your lab’s success. Our lifelong education partnership provides continued learning beyond product initiation.

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