Key visual: improving operational excellence in healthcare

Achieving operational excellence 

Enable your care teams to focus on value creation by augmenting their capabilities and simplifying their work, sustainably.

Did you know?

43 million additional health workers are needed to cover the health worker shortage globally.
47% of US health workers plan to leave their positions bei 2025.

Demand for healthcare continues to climb while resources – including skilled healthcare workers – are in increasingly short supply. Achieving operational excellence in healthcare offers a solution. Achieving operational excellence requires taking advantage of technological innovations such as automation and artificial intelligence to reduce the workload of healthcare professionals and allow them to focus on what matters most, combined with ongoing efforts to grow their skills and capacities. It also demands the adoption of remote technologies to make expertise available more widely available and to provide care at greater scale. Promoting quality and performance improvement in healthcare and continuously applying clinical workflow optimization advances operational efficiency in healthcare. 

Learn more about Achieving operational excellence on this page and explore the opportunities:


Performance improvement in healthcare

Empower caregivers to
focus on what matters most

Automate everyday tasks and augment care teams with decision support enabling you to free up your caregivers’ time while reducing the workforce burden.
Operational excellence in healthcare

Embrace and utilize
new models of work

Create more flexible and attractive workplaces that encourage elevating your workforce, sharing skills and adapting capacity enabling you to deploy resources and expertise when and where needed.

Clinical wokflow optimization

Ensure technological and 
operational sustainability

Embrace quality, streamline operations, and proactively manage medical technology enabling you to maximize system-wide performance while reducing resource consumption.
Insights series issue 48 cover

Learn about perspectives on leading your healthcare institution through workforce and climate crises. 
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