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Improve patient and staff satisfaction by optimizing radiology services Case study: Worcestershire Acute Hospitals, United Kingdom 

Worcestershire Acute Hospitals


Explore this case study about the Value Partnership with Worcestershire Acute Hospitals. Learn about the various challenges encountered by the healthcare provider in the United Kingdom and find out how partnering with Siemens Healthineers helped them overcome these hurdles. 

The Worcestershire Acute Hospitals include Alexandra Hospital, Kidderminster Hospital and Treatment Centre, and Worcestershire Royal Hospital. They serve over 800,000 people in Worcestershire and beyond. The hospitals facing cultural disparities and operational inefficiencies sought to improve their radiology department's workflow and address stakeholder concerns. 

To tackle these challenges, they formed a 32-year Value Partnership with Siemens Healthineers, aiming to enhance technology management and process optimization, ultimately improving patient care and staff satisfaction. The hospitals benefit from innovative solutions to optimize their technology and operations. Initially, the partnership included the provision and management of all medical technology. The partnership has reached a very positive impact throughout the organization, marked by the collaboration and focus on the creation of long-term value.

Main results

  • Improved technology leading to significantly improved equipment uptime. The cost saving on technology replacement and repairs has also been significant.1
  • Reduced vetting time for radiology requests from 40 to 17 hours and cutting CT “did-not-attends” by 35%.1
  • Improved planning and efficiency in procurement, leading to increased quality and reduced costs.1

 

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1
Data on File.The results and statements by the Siemens Healthineers customer described herein were achieved in the customer's unique setting-Since there is no "typical" hospital and many variables exist (e.g., hospital size, case mix, level of IT adoption), there can be no guarantee that other   customers will achieve the same results.  

The products/features and/or service offerings (here mentioned) are not commercially available in all countries. If the services are not marketed in countries due to regulatory or other reasons, the service offering cannot be guaranteed. Please contact your local Siemens Healthineers organization for further details.