IT Care Plan Your access to innovations and fast support
Get the optimal level of support for healthcare IT solutions and software products for high performance and excellent outcomes – with IT Care Plan. It delivers:
fast and efficient technical and clinical application support
updates and upgrades to keep software secure and state-of-the-art
a comprehensive education offer
Benefits
IT Care Plan supports you in optimally managing your healthcare IT solutions, including their associated resources. It helps to empower users, increase system availability, and personalize learning experiences.
To stay competitive, clinical institutions need to continuously advance clinical excellence. Our IT Care Plan helps keep your medical equipment up to date and cybersecure and your clinical teams at their best – supporting high-quality care, confident diagnoses, and efficient workflows.
With IT Care Plan, our experts are available to you 24/7 for immediate support. If an unexpected technical issue occurs, our Remote Technical Support enables rapid response to help improve system stability and reliability. Do you have a question about a software application? Our Remote Application Support offers expert guidance, improving efficiency and streamlining daily operations.
Keeping medical equipment up to date and cybersecure is essential. Our IT Care Plan delivers regular software updates and upgrades, giving you access to the latest software features and innovations. The result: protected investments, stronger cybersecurity, and reliable system performance you can count on.
Our IT Care Plan also includes Equipment and Clinical Education to help your staff use clinical applications more efficiently and integrate new systems smoothly into existing workflows. With the Siemens Healthineers Academy Admin, you can easily manage training and knowledge development across your teams – helping optimize performance throughout your clinical institution.
To stay competitive, clinical institutions need to continuously advance clinical excellence. Our IT Care Plan helps keep your medical equipment up to date and cybersecure and your clinical teams at their best – supporting high-quality care, confident diagnoses, and efficient workflows.
Solutions
Our IT Care Plan delivers fast and efficient technical and clinical application support, while keeping software secure and state-of-the-art during the entire product lifecycle. Discover two highlights of our IT Care Plan: The optional subscription Siemens Healthineers Academy Admin and the prerequisite connection Smart Remote Services. Want to go deeper? Connect with your local Siemens Healthineers Sales Representative.
Smart Remote Services
Smart Remote Services (SRS) is our fast, secure, and powerful data link connecting your medical equipment to our experts. It is the basis for all our remote services – from technical and clinical application support to education and proactive monitoring.
Get in touch with us
Found the right service plan? Thinking about combining options? Or still weighing up your choices? Your local Siemens Healthineers Sales Representative is ready with clear answers, smart recommendations – and a tailored offering built for you.