Siemens Remote Service for Diagnostics

Optimize diagnostics system performance for better patient care

As a part of a Siemens Performance Plan, you will be connected to the Siemens Customer Care Center via Siemens Remote Service for Diagnostics (SRS), the efficient and comprehensive infrastructure for the complete spectrum of remote support. Many services, updates, and even immediate repairs that previously required on-site visits can now be performed remotely*. Use this service to:

  • Enhance instrument performance with timely, proactive troubleshooting*
  • Improve delivery time of results to technicians through streamlined workflow
  • Help minimize the need for on-site maintenance of systems
  • Enable continuous security, patient privacy, and regulatory compliance