4. Overcome the Anxiety Barrier: How to Put Patients & Staff at Ease

4. Overcome the Anxiety Barrier: How to Put Patients & Staff at Ease 

In 2020, the dynamics of risk changed. Now, the fear of being exposed to COVID-19 is top of mind for many patients and families as well as staff.

What if you had the right set of measures in place to keep everybody onsite as safe as possible and could incorporate virtual care services for your patients?
There are many different ways to reduce patient and staff anxiety. Strategies can include leveraging outpatient centers to limit exposure and/or promoting innovative screening, safety and disinfection protocols, and ‘digital front doors,’ which can help you incorporate the rising trend in virtual consultations.

What’s a digital front door? It’s an increasingly popular point of access for patient care, one that relies less on traditional human gatekeepers such as general practitioners, and ER doctors and nurses. Instead, it relies on virtual solutions like online tools, apps or actual interactive virtual consultations.


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