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Value Partnerships Guy’s and St Thomas’ NHS Foundation Trust in London

Sustainable value creation for all - patients, staff, and the hospital 

Guy’s and St Thomas’ NHS Foundation Trust, United Kingdom

Guy’s and St Thomas’ NHS Foundation Trust in London is partnering with Siemens Healthineers to improve the performance of its radiology department. After only one year, positive results and success across all relevant dimensions of performance – patient experience, financial improvement and staff engagement - can be reported. The outcomes translate into total financial and efficiency benefits of $1.2 million.

“We felt understood and reassured by Siemens Healthineers. It was clear they had walked in our shoes and shared our dedication to patient care.” 

Bernadette Cronin, Clinical Director, Radiology Department, Guy´s and St Thomas´

Value Contribution

$1.2 M total financial and efficiency benefits*

Across various modalities and operations

5:1 return on investment

The program has generated a 5:1 return on investment for the trust

Accelerated scheduling, more effective teamwork, and standardized pathways

Challenge

Challenges

Drive workforce excellence

Empower the staff to make smart decisions in order to achieve measurable goals

Increase patient satisfaction

Optimize the diagnostic experience for patients and realize fast results 

Increase process efficiency

Initiate fundamental transformations for enduring performance improvements 

Solution

Solution

  • Guy’s and St Thomas’ and Siemens Healthineers Value Partners for Healthcare Consulting engaged in a 4-year partnership for Operational Improvement
  • Leverage lean principles to realize ongoing improvements with sustainable results

  • A series of Rapid Improvement Events (RIEs) was conducted in order to leverage the knowledge and experience of all staff and to accelerate the culture change required for effective lean transformation

Let's unlock new value - together

Contact with us to find out how to implement the Value Partnerships concept in your organization.

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1

The results and statements by customers of Siemens Healthineers described herein were achieved in the customer's unique setting. Since there is no "typical" hospital and many variables exist (e.g., hospital size, case mix, level of IT adoption), there can be no guarantee that other customers will achieve the same results.

*

*Full year effect