Laboratory Diagnostics Education and TrainingSiemens Customer Care Program

Siemens is dedicated to providing unparalleled, personalized education, training, and management solutions to help labs excel. Whether it is live in the classroom, on-site, or online, healthcare professionals are kept up-to-date on product information and key trends in disease state management.


Siemens Healthineers, a leader in clinical diagnostics, is committed to helping you stay on the forefront of diagnostic medicine. Our goal is to provide you with education and training resources that can help you address your ongoing clinical challenges, as well as future pursuits.

We invite you to participate in the upcoming live laboratory diagnostics webinars or review the existing webinars. Please check back often as this page will be updated frequently. As your trusted partner, Siemens is committed and invested in helping you deliver better patient care.


Please check back soon.

North America Customer Education and Training

North American Education Center Management

Siemens Healthineers Customer Clinical Education’s (CCE) mission is to enable and sustain commercial excellence by providing first class education and training that empowers healthcare providers to succeed now and in the future.

We offer a wide range of education and training services to ensure healthcare professionals have the product tools they need to excel.

Siemens Healthineers is approved by the America Society of Clinical Laboratory Science (ASCLS) and American Association for Respiratory Care (AARC) as a provider of continuing education programs.

North America Education Center Management
Education and training programs, providing learners with product knowledge, skills and the ability to ensure healthcare professionals are kept up-to date on product information. We offer a wide range of education and training services to ensure healthcare professionals have the product tools they need to excel.

To view educational offerings, product training schedules and access account information, please visit the North America Education Center Management website.


Siemens Healthineers offers classroom-based education in a laboratory classroom setting, at a world-class training center in North America. Our goal is to provide key operators with the knowledge, skills, and ability to successfully operate and maintain the instrument.

Local Area Training

Siemens Healthineers Local Area Training (LAT) is a localized mobile classroom training that creates a powerful experience and offers the laboratorian a comprehensive range of courses. Each training session uses a personalized and interactive hands-on workshop. These workshops will enhance the skills of Atellica® Solution, Dimension® Systems, Dimension Vista® Systems, ADVIA Centaur® XP/Centaur® XPT Systems, Sysmex® Systems, and Atellica® Data Manager System operators.


Siemens Healthineers instructor-led virtual training sessions include an interactive digital training environment, featuring a variety of hands-on exercises and knowledge-based assessments for instrument operation, as well as continuing education competency.


PEPconnect, your smarter connection in digitalizing healthcare.

PEPconnect focuses on increasing the knowledge, skills, and abilities of each individual user of Siemens Healthineers products. It enables on demand access to individual and competency-based activities, and webinars and performance support, such as videos and jobs aids.


Explore third-party resources offering valuable peer-reviewed, patient-centered topics.

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