Customer Care Centre
All product service and billing inquiries should be directed to the Customer Care Centre:
For Medical Imaging Products:
- Phone - 1-800-359-6709
- Fax - 1-800-641-0125
For Laboratory Diagnostics:
- Phone - 1-800-615-2615
- Fax - 1-800-329-3233
Technical Support Centre (TSC) Service and Support for Laboratory Diagnostics
Telephone support is available 7 days a week, 24 hours a day, 365 days a year. Should it be determined that on-site repair is required, TSC will dispatch a field service representative.
Call 1-877-229-3711 (English)
Compliance Contact Options
Let Us Know Reporting System
Let Us Know provides a secure channel for reporting non-compliant or otherwise problematic actions 24 hours a day: online, anonymously if desired, and in several languages. We protect the identity of whistleblowers and follow-up on these reports.
Ombudswoman
The Ombudswoman is an impartial resource to which Siemens employees and third parties can report their observations of improper business practices in the Company and do so confidentially and anonymously.
Contact Information:
Dr. Sibylle von Coelln
email: shs-ombudsfrau@hvc-strafrecht.de
phone: +49 211 - 44 03 57 78
Contact us every time. Your opinion, questions, and suggestions are important to us.