General Inquiries:
Siemens Healthcare Limited
1577 North Service Road East, 2nd Floor
Oakville, ON L6H 0H6
Canada
Tel: +1 905 465 8000
Fax: +1 905 465 8001
Media Inquiries:
Archana Nair - archana.nair@siemens-healthineers.com
Tracey Shepherd - tracey.shepherd@siemens-healthineers.com
Laboratory Diagnostics Contacts:
Technical Support Centre (“TSC”) Service and Support for Laboratory Diagnostics
Telephone support is available 7 days a week, 24 hours a day, 365 days a year. Should it be determined that on-site repair is required, TSC will dispatch a field service representative.
English: 1-877-229-3711
Billing Inquiries:
Any billing questions should be directed to the Customer Care Centre:
For Imaging and Clinical Products:
- Phone at 1-800-359-6709
- Fax at 1-800-641-0125
For Laboratory Diagnostics:
- Phone at 1-800-615-2615
- Fax at 1-800-329-3233
Let Us Know Reporting System:
Let Us Know provides a secure channel for reporting non-compliant or otherwise problematic actions 24 hours a day: online, anonymously if desired, and in several languages. We protect the identity of whistleblowers and follow-up on these reports.
Your opinion, questions, and suggestions are important to us.
Ombudswoman
The Ombudswoman is an impartial resource to which Siemens employees and third parties can report their observations of improper business practices in the Company and do so confidentially and anonymously.
Contact Information:
Dr. Sibylle von Coelln
email: shs-ombudsfrau@hvc-strafrecht.de
phone: +49 211 - 44 03 57 78