Healthcare Solutions (HCS)

Assessing Your Operations Today, Preparing Your Business for Tomorrow.

  • Doing more with less
  • Considering automation
  • Increasing productivity vs. diminishing labor pool
  • Improving service & quality
  • Rigorous capital budget processes
  • Increasing competition


Healthcare Disciplines
  • Lab
  • Emergency Department
  • Critical Care
  • Disease Management
  • Cardiology
  • Oncology
  • Surgery
  • Radiology
  • Pharmacy

These complex issues, along with numerous others, have increased the need for outside services to help healthcare administrators make the right decisions.

Consulting Solutions

Siemens Healthcare Solutions was established on a simple premise:

Help our partners do more by utilizing proven and innovative solutions to overcome resource constraints

In today’s busy healthcare environment, every penny and every second count. Whether your goal is to improve operational efficiencies, speed delivery of care, address resource management or consider new business strategies, Siemens experts trained in LEAN and Six Sigma can help. By conducting a thorough analysis of your operations, we will provide you with best practice solutions to help you optimize your capabilities and processes and rapidly achieve measurable improvements.


Decisions in your laboratory, for example, have a greater impact throughout every discipline within the healthcare continuum, now more than ever before.


Partnering with us will help you create a roadmap to success. We will get you to where you need to be.

We are more than just workflow. Siemens Healthcare Solutions offers consulting services in the following areas:

A sound business strategy will lead to successful growth even in the face of adverse industry conditions. Siemens Healthcare Solutions assists you in defining your business goals, then helps you develop a customized action plan designed to enhance your performance in key business areas.

Siemens Healthcare Solutions and Siemens Education and Training experts present a blended approach to training that offers topic-specific on-site training, workshops, self-paced courses, live e- classes, off-line materials, and end-user classroom training.

Change is constant, especially in our highly innovative industry. As medical testing and technology evolve, so must you to lead the change, stay competitive, and improve patient outcomes. We draw from Siemens enterprise knowledge and experience to support you in planning your infrastructure, as well as your investments in medical technology and informatics.

By employing business capability assessment tools and the concepts of LEAN, Six Sigma, and Activity Based Costing, our team of experts provide the guidance needed to help optimize operations, improve quality, overcome resource constraints, and eliminate waste.

Let Siemens Consulting Solutions professionals help you optimize your business, justify your change, and assist you in making sound business decisions for your future.

Pre-sales Consultation

Siemens Healthineers can offer your lab pre-sale consulting services at the onset of a lab re-organization project. We work side-by-side with you to:

  • Understand your lab’s current processes
  • Develop Lean customized concept designs
  • Identify workflow improvement opportunities
  • Simulate the impact of any proposed solution

Process and Operation Mapping
Our Lab Consulting team is dedicated to on-site, data driven consultative services. During pre-sales engagements, current processes are mapped to identify and remove non value added tasks, ensuring that staff time is saved, waiting times are removed, workflow is simplified, and quality is improved.

Process and Workload Simulation
With our data analytics and simulation tools, we can analyze your unique laboratory performance and accurately predict future state workload, workflow, automation and instrument capacity and utilization, and turnaround times. Moreover, our tools possess the flexibility for scenario modelling so you can compare options and quantify the benefits of proposed solutions.

Layout Design and Visualization
We utilize two- and three-dimensional renderings to provide detail floor plans and walk-through simulations that account for your unique space requirements, lean workflow considerations, and operational efficiency needs.

Staff Reallocation and Scheduling
HCS can also recommend staffing schedules that factor in you lab’s workload, peak volume hours, and level of automation, so you can allocate tasks accordingly and avoid under-utilized talent.

Return-on-Investment (ROI) Calculator
In order for you to accurately measure the sustainability of an investment, we also offer an ROI calculator. The calculator enables you to compare options and to assess the value of an investment over time, whether it’s a complex laboratory solution or a single automation track module.

Transition Management

Transition Management

Transition Management is the support that our Lab Consulting team provides you prior to and during the implementation of a Siemens Healthineers large automation solution.

Our consultants work with you and our implementation teams to ensure that:

  • All the workflow considerations used in the Pre-sales simulations are carried forward through the installation.
  • Workflow processes are fit for purpose and are aligned to produce the optimal benefit from a new solution.
  • Your lab is prepared for change during installation.
  • Workflow processes are well defined for each phase of the installation.

Siemens Healthineers can provide customers with a customized change plan that includes:

  • A change management guide (personnel)
  • Step-by-step instructions
  • “How-To” tools
  • Facilitation support
  • Progress and result tracking

Continuous Improvement


To ensure continuous improvement, our consultants will arrange proactive Healthcheck engagements throughout a solution’s lifecycle. We combine systematic data review and on-site observations to measure current performance against the original KPIs defined at the start of a project. Target achievements are documented and further opportunities for improvement are identified.

Continuous KPI evaluation includes:

  • Targeted turnaround times (TAT)
  • Labor efficiencies
  • Workflow efficiencies
  • Growth potential

Rapid Lean Improvement

In addition to the continuous monitoring of the diagnostic equipment in your lab, we also offer Rapid Lean Improvement plans. These are focused action plans that target specific process areas in your lab. Using Lean principles such as 5S, Kanban, and Kaizen, we work to identify and remove inefficiencies that decrease productivity (waiting times, extra motion, error sources, transportation, inventory, over production, and non-utilized talent).