Optimize Virtual Workflow

Your voice matters.

Customer Feedback Program

​Siemens Healthineers is committed to excellence at all levels of customer experience, and customer feedback plays a central role.

We want to know about your daily challenges, hear what drives you most, and learn from your experiences. Your feedback helps us stay in tune with how well we are meeting your needs, while also giving us guidance on how we can improve to provide you with an even better experience.

We want to add value for you and help you deliver the best care to your patients.

Resolve technical issues and educate your workforce

Your feedback helps us improve the service we offer you – every day. Benefit from an enhanced service experience that meets your needs:

To understand how we have performed during a service event, for example, we collect your feedback shortly after the event has been completed. We ask specific questions about the call center, service engineers, and other activities critical to making the service event a great experience for you.

Flexible. Convenient. Easy.

Our feedback program is designed to be as convenient as possible for you.