Peace of Mind

Enjoy unmatched confidence in owning your ecoline system – with our rigorous 5-step Quality Process, 1-year warranty, and guarantee of spare part availability for a minimum of 5 years.

A pre-owned Siemens system does not automatically become ecoline - it has to earn it.
Every ecoline system therefore undergoes our 5-step Quality Process via the original manufacturer.
As an ecoline owner, you can delight in value and performance comparable to a new system.

The only thing better than a pre-owned Siemens system?
A Siemens ecoline system.

To ensure safety and effectiveness, the ecoline systems have to undergo a 5-step Quality Process of refurbishment. This process was the basis for the COCIR's1 "Good Refurbishment Practices".

Our 5-step Quality Process fulfills the NEMA/MITA standard2,3 for refurbishment as well as the ISO 13485 standard ‘Quality Management System for Medical Devices’. Siemens Healthcare’s Quality Management System is certified by TUEV4 in regard to the requirements of ISO 13485.
In addition, the requirements of ISO 14001 and OHSAS 18001 are met, as certified by SGS (Société Générale de Surveillance).

Be proud of being an ecoline owner

Take delight in unrivaled peace of mind.

  • Rigorous inspection of selected pre-owned Siemens systems
  • Worn parts replaced with original spare parts
  • TÜV certified quality management system
  • SGS certified environment, health and safety processes
  • Spare part availability for a minimum of 5 years
  • 1-year warranty


Siemens - Refurbished Systems - ecoline Certification Process

Put through its paces

Only the best pre-owned systems qualify for the ecoline family. To fulfill the high requirements, every pre-owned system is first carefully selected.

  • Configuration of the system
  • Upgradeability of software and hardware status
  • Service history verification
  • Maintenance and warranty history
Siemens - Refurbished System - About Ecoline

Smoothly transferred
Once selected as an ecoline candidate, the pre-owned system is carefully de-installed and delivered safely back to Siemens to become part of the ecoline family.

  • Thorough inspection at the customer's site
  • Professional and non-destructive de-installation by trained personnel
  • Shipping in original packing material
  • Transportation with utmost care to one of the dedicated Siemens refurbishing factories
Siemens - Refurbished System - 5-step Quality Process

Qualified as ecoline
Refurbishment for us involves more than simply replacing worn parts. It also means reliable lifetime extension and value enhancement delivered with the passion of the original manufacturer.

Every selected pre-owned system undergoes a rigorous Refurbishment Process – it truly earns its place as part of the ecoline family:

  • Cleaning, disinfecting, and painting
  • Thorough components and subsystems checks
  • Replacement of worn parts
  • Software updates based on current hardware
  • Refurbishment Process with tailor-made configurations
  • Complete system check with original test equipment and procedures as with a new system
  • Application of quality certificate and seal 


Siemens - Refurbished System - ecoline Certification Process

Prepared to perform
An ecoline system stands for quality and performance for its owner. Its lifecycle starts at its new home under expert supervision.

  • Transportation and installation by qualified service providers
  • Start-up and system performance check at the customer‛s site
  • Application training tailored to customers’ needs and system configuration
Siemens - Refurbished System - ecoline Certification Process

Traceable reliability
ecoline systems have an unbroken pedigree and are proud of their origins. Warranty as for a new system goes without saying - this delivers uncompromised peace of mind.

  • Warranty typically equivalent to a new system
  • Spare part availability for a minimum of 5 years
  • Flexible financing solutions and service contracts
  • Worldwide Siemens Healthcare contact partners