In these extraordinary times, we are one with our customers in ensuring the safety and well-being of our healthcare front-liners. To help you and your department run ceaselessly and to greatly prevent the further spread of COVID-19, we have created this page to provide you with a one-stop, easy reference guide.
We have summarized these important information according to modality. You can also refer to your system’s user manual for more comprehensive details.
Medical Imaging Systems
- SOMATOM Definition AS
- SOMATOM Definition Edge
- SOMATOM Confidence
- SOMATOM Edge Plus
- SOMATOM Definition Flash
- SOMATOM Drive
- SOMATOM Force
Point-of-Care - Blood Gas Systems
COVID-19 Knowledge Resources
Online education and knowledge resources on COVID-19
As healthcare providers and care teams are looking for knowledge and education on equipment applications, imaging protocols, and examination workflows, we are continuously expanding our education and knowledge hub PEPconnect. Regularly we are creating new resources, including video tutorials, to share relevant information on best use for our pathway related equipment, as well as general information on COVID-19.
Do you need technical support?
Our Customer Care Center can be reached through our Metro Manila and Toll-Free numbers
Monday to Friday, 8:00 am to 5:00 pm
Metro Manila Hotline: +63 (2) 8814 67 62 to 64
Luzon Toll-Free: 1800-10-7445891
Visayas Toll-Free 1800-10-7448471
Mindanao Toll-Free: 1800-10-7446461
Please update our number by just adding "8" before our existing landline number or as seen above.