Key visual digitalizing healthcare with male head and digital overlay symbolizing data streams.

Digitalizing healthcare

How to build a digital enterprise

We believe healthcare will be digital. But unstructured data and a lack of analytical capability keep providers from unlocking the full potential of their organizations. By managing data as a strategic asset, providers will gain unprecedented insight into clinical and non-clinical processes. They will be able to leverage powerful analytical tools, including AI technologies, to improve decision making. Digital technologies will bring patients and care teams closer together. A cultural shift to a digital mindset, coupled with new technology, will enable development of a continuously improving learning health system.


Digitalizing healthcare is the key enabler for Expanding precision medicine, Transforming care delivery, and Improving patient experience.

Ultimately, digitalizing healthcare enables providers to achieve better outcomes at lower costs. To make this possible four steps are critical:

  • Manage data as a strategic asset
    Digitize operations, from paper-based to paper-less. Integrate accurate data from disparate sources. Create a holistic understanding of patients and enterprise visibility with digital twins.
  • Connect care teams and patients
    Connect caregivers and patients for better coordination and knowledge sharing. Strengthen integrated care across the health system.
  • Build a learning health system
    Continuously optimize, expand and advance digital adoption, enterprise performance and patient outcomes. Digitalizing healthcare is a culture, not a project.

Read the papers: Healthcare digitalization in times of COVID-19

digital bird's view of a hospital connected to other locations

Healthcare delivery has been disrupted by the COVID-19 pandemic and digitalization has become a key component transforming the healthcare landscape.

Read up about the status of healthcare digitalization around the globe in Insights Series issue 16 "Who are the leaders in digital health and what can we learn from them in times of COVID-19?"

To learn about the key steps a healthcare organization can take to accelerate digital transformation for success, read Insights Series issue 12 "This changes everything"

Continue reading on ‘Digitalizing healthcare’

Smart hospitals, artificial intelligence and the internet of medical things – the topic of digital health has many buzzwords. Our thought leaders give you their insights on what is important to transform healthcare.