Robert Johnson, MD, Consultant Radiologist at Worcestershire Acute Hospitals NHS Trust in Great Britain, explains how patients will benefit from standardized processes that span the multi-site organization and how the Trust will increase enterprise-wide value in order to meet both their immediate and future goals.
In 1999, Worcestershire Acute Hospitals NHS Trust in Great Britain and Siemens Healthineers entered an enduring partnership comprising managed equipment. As the Trust continued to grow, the multi-site organization experienced challenges: the three locations all had their own established ways of doing things, which resulted in varying processes and patient experiences. When Johnson took over as Clinical Director of Radiology at the Trust, he recognized the need to standardize and unify their processes to overcome waste, create value, and provide a seamless patient journey in radiology. Focusing on the clinical pathway from referral to report for CT and MRI patients, the partnering organizations decided to take a closer look at the people and processes. Johnson explains how patients will benefit from standardized processes that span the multi-site organization and increase enterprise-wide value.
About the Author
Stephanie Scharff is an editor and writer at Siemens Healthineers.