Siemens IT Service Contracts
Siemens IT Care Plan - your access to planned service costs
We have taken particular care in selecting our powerful IT service agreement to offer you efficient and high-quality services at an attractive price-performance ratio. It provides outstanding solutions to protect your investment and keep it up-to-date and offers support for your clinical and administrative staff.
The Siemens IT Care Plan delivers1:
- Remote technical support during incidents
Single point of contact for software and hardware
- Remote application support during incidents
- Care and proactive services
Automated Event Monitoring
Service Account Management
Access to our Information Center and Knowledge Base
Participation in our "Ask the Expert" sessions
- Software updates
Delivery of software corrections as a hotfix or service pack
- Software upgrades
Delivery of software improvements as a new software version
1Siemens reserves the right to modify the design and specifications contained herein without prior notice. Some of the shown service configurations may possibly not be available in all countries.
Please contact your local Siemens sales representative for the most current information.