Brent James, MD, explains how an efficient infrastructure for physicians can achieve better clinical results. He also discusses how leaders within a healthcare delivery system can reduce unwarranted care variations by creating a structured environment with transparent data and processes.
“Most of the advantages we have seen in reducing variation come from managing the context. We don't really need to motivate our clinicians so much as we need to make it really easy to do it right.” – Brent James
- The management builds a context that allows physicians to work efficiently and easily while minimizing variation using established protocols, systems, structures etc.
- Key elements for an effective framework are a shared understanding, a shared vision, and knowledge of major processes.
- Part of a leadership group's key strategy should be data transparency in care processes, which should also be the primary determinant in selecting the right electronic record.
Watch Brent James' full talk at the 2018 Executive Summit
About the speaker
Brent James, MD, is former Executive Director of the Institute for Health Care Delivery Research and Vice President for Medical Research and Continuing Medical Education at Intermountain Health, a nonprofit health system in the United States.