Siemens Healthineers Value Partnerships Case Study: ZGT (Ziekenhuisgroep Twente) - Transforming care delivery in a challenging emergency department setting

Strengthening the competitive situation through a renewed long-term partnership at

Ziekenhuisgroep Twente , Netherlands

ZGT (Ziekenhuisgroep Twente), Netherlands, was looking for a trusted partner to enable them to accommodate their increased patient demand at the emergency department in Almelo. Furthermore, the department’s space was too limited, and the lack of modern technology was causing significant process delays. As a consequence, the Almelo ED faced critical bottlenecks, resulting in treatment delays and bad patient experiences. The engagement with Siemens Healthineers Value Partners for Healthcare Consulting enabled them to identify the critical obstacle, define improvement measures and re-design their workflow.

Value Contribution

70 additional innovative imaging diagnostic systems

Included in the extended Value Partnership

Optimization of healthcare delivery processes

To strengthen ZGT’s position in the region

Modernization of the imaging department

Under a flat fee financing solution



Deliver high-quality care

Implementing latest imaging technology and maximizing staff efficiency for improved care

Stay competitive

Establishing a strong partnership to address changing requirements in healthcare, today and in the future

Improve profitability

Meeting the need for financial flexibility and cost reduction without compromising on quality 

  • A renewed 10-year Value Partnership (20 years in total) covering all the radiology department’s multivendor imaging equipment, regardless of supplier, maintenance, user training, and innovation program
  • 24/7 availability of a Service Engineer from Siemens Healthineers and remote monitoring for minimizing downtimes
  • With the extension of the Value Partnership in 2021, the partnership will cover additional imaging systems, e.g., hybrid OR, the option to include further ultrasound systems, and added Performance Improvement consulting projects

Let's unlock new value - together

Contact with us to find out how to implement the Value Partnerships concept in your organization.