Schwarzwald-Baar Klinikum

Multivendor management of systems at

Schwarzwald-Baar Klinikum, Germany

Value Contribution

More than 100 devices

Managed by one point of contact, relieving administrative burden of in-house technicians

30 minutes fast response 

Average 30 minutes from fault report to technician deployment at the system

Higher system availability

Due to structured approach, high presence, and staff constancy

Challenge

Challenges

Optimize clinical operations

Managing a multitude of devices from several suppliers effectively 

Reduce administrative effort

Handling technology at two distant locations due to development of the building structure

Secure financial stability

Addressing economic pressure due to budget cuts and rising patient demands

Solution
  • 10-year Technology Optimization Partnership (extension of a previous 5-year contract) for the multivendor Technology Management of 108, mostly mobile, systems at the Villingen-Schwenningen and Donaueschingen sites
  • Maintenance and repair of the systems covered by an onsite service technician from Siemens Healthineers—and if necessary, independent coordination of service events by external technicians

Let's unlock new value - together

Contact with us to find out how to implement the Value Partnerships concept in your organization.

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