Proactive Follow-up solution for incidental findingsProactively track, visualize, and act on care gaps – for a healthier population

Gaps in care pose multiple challenges to healthcare organizations. As one example, approximately 35% of incidental findings that require follow-up do not receive it.1 Today healthcare systems are challenged to decide whether or not findings are clinically important, how to track and visualize gaps, how to determine which physician should follow-up and if appropriate next steps are acted upon.

Thanks to Proactive Follow-up, an intelligent Population Health Management App, health systems and care teams can automate the identification, follow-up and decision making for closing the loop on care gaps to transform care delivery and improve the patient experience.

1. Missed age-based, risk-based or seasonal screening or vaccinations

2. Incidental finding in a diagnostics imaging or laboratory diagnostics report

3. Increase or decrease in important lab values, such as blood sugar or hormones

4. Changes in risk factors or comorbid conditions such as weight, family history or lifestyle

5. Missed follow-up appointment or post-admission compliance


Use AI to uncover care gaps, proactively

With artificial intelligence leveraging natural language processing (NLP) and both unstructured and structured data, Proactive Follow-up uncovers actionable findings and gives access to customizable, evidence-based guidelines to enable the appropriate care provider to determine next steps in a patient’s care pathway.

Reduce variation in care, proactively

Proactive Follow-up lets you customize evidence-based guidelines according to your organization’s best practice. This supports physician decision making to help them determine next steps in a patient’s care pathway for an incidental finding or other care gaps.

Integrate a prioritized follow-up worklist into your EHR, proactively

Leverage your existing HIT investment by integrating an actionable worklist from your EHR or our web-based app. Visualize risk levels thanks to prioritization logic which helps you identify which patients are due for follow-up.

Proactively manage care gaps in five simple steps to close gaps in care and transform care delivery. First, the application identifies patients with care gaps, which may require follow-up. Second, the application allows the care team to visualize a prioritized worklist of all patients potentially requiring follow-up. Third, Proactive Follow-up provides recommendations for clinical care pathways based on clinical guidelines and best practices customized by the needs of the healthcare organization. Fourth, it enables the physician to determine and take action with appropriate steps in care. Finally, it determines if the physician orders the appropriate follow-up exam to close the care gap.