Workplace Communication
This workshop is based on the DiSC® learning model, which clarifies behavioral tendencies and how they impact people's communication styles and work preferences. Participants will identify their style preferences and engage in individual, small, and large group exercises to learn how to communicate better and work more effectively with others.
Understanding Change
Dealing with Conflict
Managing Performance
The Basics— Part 1 of the Managing Performance workshop shares strategies to help managers learn how to positively impact the behaviors of their team in support of the organization’s overall performance goals. Through small group role-plays, participants will practice dealing with difficult, yet common, management situations and review the steps in discussing performance issues with a direct report.
Part 2 of the Managing Performance workshop builds on the strategies presented in Part 1 by introducing complex scenarios such as legal and ethical concerns. It is strongly recommended to schedule a gap between part 1 and 2 of the Managing Performance workshop.