An Engine for Visibility

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From ticket management to planned maintenance visits, now you can monitor and manage essential service activity all from one secure portal.

Activate and Manage Service Tickets

  • Initiate a service request online.
  • View service contracts, service requests and service events.
  • Track active service requests and service events in real time.
  • See when Certified Service Engineers are traveling to your facility.


Review and Schedule Planned Maintenance

  • Avoid staffing issues by scheduling planned maintenance visits whenever they’re most convenient.
  • See all completed and upcoming planned maintenance visits.
  • Log your request directly to Siemens Customer Care Center.
  • syngo customers can connect directly with their tech support team.