The role of Siemens Healthineers in the COVID-19 pandemic
Developing solutions and supporting clinical settings

Mar 30, 2020

A message from Peter Harrison, Managing Director GB&I

The COVID-19 pandemic has presented us all with an unprecedented challenge and has required one of the largest shifts in both personal and professional circumstances we have ever encountered. At Siemens Healthineers we are committed to being a part of the solution that sees us through this challenging time.

The intent of this site is to collate relevant information about the areas where Siemens Healthineers are currently providing solutions to assist with the COVID-19 pandemic, and provide avenues to engage should you require any support. 

In this dynamic and fast-moving situation, we remain committed to protecting the health and wellbeing of our employees and others, while continuing to focus on enabling our customers to deliver safe and effective patient care. We recognise that our customers and their patients are reliant on Siemens Healthineers to provide critical services to support the efforts in combating and treating this disease. We have equipped our workforce to support our customers as productively as possible from home and are enabling critical front-line work to continue where necessary. Additionally, we continue to enhance our infrastructure to quickly address issues remotely in this changing working environment.

We are ensuring that we remain agile and pragmatic in responding to the high demands for critical equipment and delivering those solutions as swiftly as possible. In addition, we are delighted to be engaging with the Ventilator Challenge UK consortia supporting the rapid manufacture of ventilators. This is a great example of British industry working in a truly collaborative manner to support the NHS and its patients. Whilst Siemens Healthineers is providing support to the consortia, please be aware that we are not manufacturing ventilators nor do ventilators feature within our product portfolio.

Finally, we will be facilitating our clinically trained staff to be able to provide direct voluntary “front-line” support to the NHS/HSE at no cost to the NHS/HSE.

Siemens Healthineers remains steadfast in our commitment to the health and safety of everyone, and we endeavour to move swiftly and effectively in a socially responsible manner to support public health and each other during this difficult time.

Scroll through to see how we're aiding the fight against COVID-19

POC Testing
Remote scanning
Enterprise services
Research & Innovation
Computed Tomography

Diagnosis of COVID-19 and the role of Computed Tomography

Siemens Healthineers CT scanners have been employed in the response to COVID-19 since the initial build of the Red Cross Hospital in Wuhan, with high resolution imaging, such as that enabled by the SOMATOM go.Top, SOMATOM go.All and SOMATOM X.cite – facilitating both diagnosis and evaluation of disease.

Siemens Healthineers also offer flexible CT solutions in the form of mobile units enabling fast deployment of resources without compromise on image quality.

Bedside ultrasound to diagnose lung pathology and for vascular access in COVID-19 patients

Siemens Healthineers ultrasound machines and sonography equipment address the complex clinical requirements of COVID-19 – enabling cost-effective, early diagnosis of pneumonia without radiation exposure.

Portable systems such as the ACUSON Juniper, ACUSON P500 and ACUSON Freestyle (cable-free ultrasound) are helpful in evaluating pleural abnormalities, detecting catheter malposition and treating pleural effusion1,2,3.

Whitepaper - Lung Ultrasound in Patients with Coronavirus COVID-19 Disease
Utilising Ultrasound for COVID-19
Laboratory Diagnostics

Laboratory Diagnostics: answering the call on SARS-CoV-2 and COVID-19

Fast, accurate screening and monitoring are essential for the disease management of COVID-19 and our diagnostics solutions in infectious disease, haematology, blood gas and other laboratory tests are at the disposal of our customers and partners.

We are expanding infectious-disease testing capabilities by developing a SARS-CoV-2 laboratory serology assay4 to detect presence of IgM and IgG antibodies in blood. This reveals if a person had COVID-19 even if they were asymptomatic or undiagnosed.
Answering the call to address the COVID-19 pandemic
Point-of-Care Testing

Blood gas testing at the point-of-care

Blood gas analysis provides rapid information on a patient’s oxygenation, pulmonary function, acid-base balance and metabolic status. Critically ill patients requiring ventilation should be monitored with blood gas analysis in order to personalise ventilator settings. 

We have two key blood gas analysis solutions:
Siemens Healthineers X-ray

Mobile chest X-ray for COVID-19 ICU patients

The COVID-19 pandemic is placing increased demand on X-ray services within NHS hospitals around the UK. To meet this need, it is essential to have flexible, powerful resources that can be used at the patient's bedside when needed.
The MOBILETT Elara Max offers mobility and positioning flexibility even in tight spaces, with superb image quality. Whilst the MOBILETT XP Hybrid combines imaging power, quality and mobility. Polymobil Plus offers mobile versatility for a multitude of applications.
Siemens Healthineers syngo Virtual Cockpit

Remote support: Sharing knowledge from a distance

syngo Expert-i and syngo Virtual Cockpit allows remote radiographic staff to share knowledge and connect virtually with on-site radiographers in real time providing comprehensive scanning assistance and specialist or training knowledge. Smart Remote Support enables a live connection between your system and our team to provide you with technical and clinical application support when you need it. Our online learning portfolio is continually evolving.
Siemens Healthineers Fluoroscopy

Configuring fluoroscopy systems at a time of high demand

The Artis zee multi-purpose fluoroscopy system can be configured to perform a standard chest X-ray to support X-ray services in a time of high demand during the ongoing COVID-19 pandemic.

The Clinical Application Support team can assist you with this if required by connecting remotely and adding the appropriate protocol.
Siemens Healthineers Enterprise Services

Support beyond technology

Our Enterprise Services team is engaged in long-term partnerships with many NHS trusts, complementing state-of-the-art technology with services in operations management, facility design and healthcare consulting.

Our UK-wide network of experts can support the NHS to:
  • Optimise pathways and streamline operations while safeguarding patient experience
  • Expand capabilities to meet the urgent demand for care
  • Advance quality and precision of care – deploying innovation where relevant
Learn how we create value partnerships
Siemens Healthineers Research and Development team

Research & Innovation Support

The Research and Innovation team is engaged in partnerships with NHS trusts and Universities, where there are ongoing research activities. The team are interested in understanding the current unmet needs of the NHS and can engage in areas such as:
  • Short term solutions for COVID-19 diagnostics
  • Support efficient operating procedures in telehealth settings
  • Support for patients to actively participate in their care
  • Developing AI-enabled tools to prioritise and streamline workloads
Learn more

GB&I Statement - COVID-19 Business Impact

Siemens Healthineers is continuously assessing the impact of the COVID-19 pandemic and adapting our business operations in line with government guidance within England, Ireland and the devolved nations. We continue to deliver both essential and critical support services, working closely with the NHS, HSE and other care providers as well as our industry partners.

In this dynamic and fast-moving situation, we remain committed to protecting the health and wellbeing of our employees and others, while continuing to focus on enabling our customers to deliver safe and effective patient care. We recognise that our customers and their patients are reliant on Siemens Healthineers to provide critical services to support the efforts in combating and treating this disease. We have also scaled up our service operations to conduct essential assignments, in addition to critical tasks, such as those impacting customer operations and workflow.

Customer Service operations

Siemens Healthineers is dedicated to providing a high level of support during these uncertain times. Please read our statement below regarding our Customer Service operations during the COVID-19 pandemic.

System Decontamination Documents

Magnetic Resonance

MAGNETOM Vida/Sola 0.3 MB

MAGNETOM Avanto/Verio 0.2 MB

MAGNETOM Altea/Lumina 0.9 MB

MAGNETOM Aera/Skyra/Prisma/Avanto 1.1 MB



MAGNETOM Avanto/Espree/Verio/Spectra 0.1 MB

MAGNETOM coil cleaning instructions 0.8 MB

Biograph mMR 1.1 MB

Computed Tomography

SOMATOM Defintion AS 1.2 MB

SOMATOM Defintion Edge 1.2 MB

SOMATOM Definition Edge+ 1.2 MB

SOMATOM Definition Flash 1.2 MB

SOMATOM Force 1.2 MB

SOMATOM Confidence 1.2 MB

SOMATOM Drive 1.2 MB

SOMATOM go.All 0.5 MB

SOMATOM go.Now 0.5 MB

SOMATOM go.Top 0.5 MB

SOMATOM go.Up 0.5 MB

PET CT Scanners 0.2 MB

SPECT CT Scanners 0.3 MB

COVID-19 Scan Workflow Best Practice Sharing on SOMATOM CT Scanners 1.0 MB


Cleaning and disinfecting ultrasound systems 0.2 MB

Diagnostic ultrasound transducers cleaner and disinfectants  1.6 MB

Transducer Cleaning Best Practice Summary 0.5 MB

MammographyMAMMOMAT Revelation 0.1 MB

ARTIS zee/zeego 0.3 MB

ARTIS one 0.6 MB

ARTIS Pheno 1.3 MB

ARTIS Pheno VE10 0.9 MB

ARTIS Pheno VE20 0.7 MB

ARTIS Q/zeego/Q.zen 0.7 MB


MOBILETT Elara Max 0.2 MB

MOBILETT Mira Max 0.3 MB

Luminos dRF Max

Multitom Rax 0.1 MB

Multix Fusion 0.3 MB

Ysio Max 0.8 MB

Laboratory Diagnostics

Decontamination guidance for instruments after aspirating samples that contain viruses 0.1 MB

World Health Organisation - Laboratory biosafety guidance related to coronavirus disease (COVID-19) 1.1 MB

Point-of-Care Testing

RAPIDLab 1200 series 10.7 MB

RAPIDPoint 500 3.1 MB 

Appropriate cleaning wipes for RAPIDPoint 500 and epoc 0.3 MB

epoc care and maintenance 0.2 MB 



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2Reusz G, Csomos A, The role of ultrasound guidance for vascular access. Curr Opin Anaesthesiol. 2015 Dec;28(6):710-6. doi:


4In development; not available for sale. Future availability cannot be guaranteed.