The role of Siemens Healthineers in the COVID-19 pandemic
Mar 30, 2020
A message from Peter Harrison, Managing Director GB&I
The COVID-19 pandemic has presented us all with an unprecedented challenge and has required one of the largest shifts in both personal and professional circumstances we have ever encountered. At Siemens Healthineers we are committed to being a part of the solution that sees us through this challenging time.
The intent of this site is to collate relevant information about the areas where Siemens Healthineers are currently providing solutions to assist with the COVID-19 pandemic, and provide avenues to engage should you require any support.
In this dynamic and fast-moving situation, we remain committed to protecting the health and wellbeing of our employees and others, while continuing to focus on enabling our customers to deliver safe and effective patient care. We recognise that our customers and their patients are reliant on Siemens Healthineers to provide critical services to support the efforts in combating and treating this disease. We have equipped our workforce to support our customers as productively as possible from home and are enabling critical front-line work to continue where necessary. Additionally, we continue to enhance our infrastructure to quickly address issues remotely in this changing working environment.
We are ensuring that we remain agile and pragmatic in responding to the high demands for critical equipment and delivering those solutions as swiftly as possible. In addition, we are delighted to be engaging with the Ventilator Challenge UK consortia supporting the rapid manufacture of ventilators. This is a great example of British industry working in a truly collaborative manner to support the NHS and its patients. Whilst Siemens Healthineers is providing support to the consortia, please be aware that we are not manufacturing ventilators nor do ventilators feature within our product portfolio.
Finally, we will be facilitating our clinically trained staff to be able to provide direct voluntary “front-line” support to the NHS/HSE at no cost to the NHS/HSE.
Siemens Healthineers remains steadfast in our commitment to the health and safety of everyone, and we endeavour to move swiftly and effectively in a socially responsible manner to support public health and each other during this difficult time.
Scroll through to see how we're aiding the fight against COVID-19
Diagnosis of COVID-19 and the role of Computed Tomography
Siemens Healthineers also offer flexible CT solutions in the form of mobile units enabling fast deployment of resources without compromise on image quality.
Bedside ultrasound to diagnose lung pathology and for vascular access in COVID-19 patients
Portable systems such as the ACUSON Juniper, ACUSON P500 and ACUSON Freestyle (cable-free ultrasound) are helpful in evaluating pleural abnormalities, detecting catheter malposition and treating pleural effusion1,2,3.
Whitepaper - Lung Ultrasound in Patients with Coronavirus COVID-19 Disease
Laboratory Diagnostics: answering the call on SARS-CoV-2 and COVID-19
We are expanding infectious-disease testing capabilities by developing a SARS-CoV-2 laboratory serology assay4 to detect presence of IgM and IgG antibodies in blood. This reveals if a person had COVID-19 even if they were asymptomatic or undiagnosed.
Blood gas testing at the point-of-care
We have two key blood gas analysis solutions:
Mobile chest X-ray for COVID-19 ICU patients
The MOBILETT Elara Max offers mobility and positioning flexibility even in tight spaces, with superb image quality. Whilst the MOBILETT XP Hybrid combines imaging power, quality and mobility. Polymobil Plus offers mobile versatility for a multitude of applications.
Remote support: Sharing knowledge from a distance
Configuring fluoroscopy systems at a time of high demand
The Clinical Application Support team can assist you with this if required by connecting remotely and adding the appropriate protocol.
Support beyond technology
Our UK-wide network of experts can support the NHS to:
- Optimise pathways and streamline operations while safeguarding patient experience
- Expand capabilities to meet the urgent demand for care
- Advance quality and precision of care – deploying innovation where relevant
Research & Innovation Support
- Short term solutions for COVID-19 diagnostics
- Support efficient operating procedures in telehealth settings
- Support for patients to actively participate in their care
- Developing AI-enabled tools to prioritise and streamline workloads
GB&I Statement - COVID-19 Business Impact
Siemens Healthineers is continuously assessing the impact of the COVID-19 pandemic and adapting our business operations in line with government guidance within England, Ireland and the devolved nations. We continue to deliver both essential and critical support services, working closely with the NHS, HSE and other care providers as well as our industry partners.
In this dynamic and fast-moving situation, we remain committed to protecting the health and wellbeing of our employees and others, while continuing to focus on enabling our customers to deliver safe and effective patient care. We recognise that our customers and their patients are reliant on Siemens Healthineers to provide critical services to support the efforts in combating and treating this disease. We have also scaled up our service operations to conduct essential assignments, in addition to critical tasks, such as those impacting customer operations and workflow.
Customer Service operations
Siemens Healthineers is dedicated to providing a high level of support during these uncertain times. Please read our statement below regarding our Customer Service operations during the COVID-19 pandemic.
System Decontamination Documents
Get in touch
For any questions, please click below to reach out to the press office.
2Reusz G, Csomos A, The role of ultrasound guidance for vascular access. Curr Opin Anaesthesiol. 2015 Dec;28(6):710-6. doi:
4In development; not available for sale. Future availability cannot be guaranteed.