Interview with Helen Jones Formulation and Dispense Department Manager at Siemens Healthineers Llanberis

Helen Jones
  • Ensuring and maintaining a safe working environment for the team
  • Maintain high levels of quality and EHS compliance
  • Support the team to ensure that all resources are provided to meet the production demands
  • Manage the budget
  • Deal with any HR issues and support required
  • Drive continuous improvement and provide recognition and reward where appropriate 

I work core hours now but have previously been on shift, so I can sympathise! The day starts with the Tier meetings and SQDIP boards which enable me to catch up with how the teams are getting on, and for any problems and issues to be brought to my attention. 

Much of the rest of my day is spent in meetings. These can be troubleshooting, providing information for projects or reviewing key data sets to support the manufacture process and to deliver on time. I also hold regular team meetings and one-to-ones with my team to maintain good communication and to look at personal development.

The most rewarding part is when the team is working together they are a well-oiled machine and capable of really good work.

I am constantly surprised and pleased by the level of dedication and passion shown by the team for the work that they do. It is often seen in smaller actions, as well as those publicised through the recognition channels.

The biggest personal challenge is managing my time to maintain a balance between day-to-day production activities, whilst also including activities to move the department forward through continuous improvement and the development of the team. Also, ensuring that I am available to the team in person and catching up face-to-face on a regular basis can also become an issue when I am scheduled into a lot of meetings. It is a challenge for me to say no.

This is a very professional environment where everyone is treated with the same level of respect. I am surrounded by very hard working and dedicated colleagues, and it is a pleasure to work amongst them. From personal experience, there are plenty of opportunities for reward if you are willing to work hard and embrace all that the company has to offer.

Innovative, responsible, progressive, respected and sociable.

Be open minded about what different roles can offer as experience even if they are outside your area of focus; part of the 'Continuous Improvement' activity here is to look at the work done at other sites or in other functions. As well as being fascinating, there is always a practice or learning that you can take from the experience.