What does your typical working day look like?
Some of my day will involve working with process owners to plan future Improvement Projects and Improvement Events. This will involve assessing the current state of their process, where they want to be and how exactly we will get there. It will need to balance the immediate needs of production with the need to move the dial on performance. I will spend time training staff to allow them to use improvement tools and coach them in the practical application of these tools.
I'll also facilitate improvement actions and events, and check the progress of these actions and projects with process owners after events. I review how projects and events have worked out with process owners, so we can improve our approaches the next time we carry out an improvement cycle.
What is the most rewarding part of your job?
Seeing other people develop and become successful in solving problems and implementing their own solutions. Hearing your own message relayed back to you by somebody different to the person you first coached – you know the idea has gained a foothold.
What are the greatest challenges you face?
The biggest challenge is sustaining improvements by getting a new method accepted as the new normal.
If you were encouraging others to take up employment at Siemens Healthineers, what would you say?
There is a chance to work in an industry that helps keep people healthy across the world and be rewarded well for doing it.
If you were to describe the culture of the business in a few words, what would you say?
Committed to the customer.
What advice would you give to young people considering STEM careers?
Study the basics well and learn to work in a team.