“Through our Value Partnership, we want to facilitate high quality of healthcare and further increase the satisfaction of our patients. With this innovative training program, we can reach many of our employees and simplify access to knowledge.”
Value Contribution
Continuous support
By an onsite engineer functioning as the single point of contact
Holistic education program
Developed to address customers’ specific needs
5 years
to jointly create more value, engage staff, and further increase efficiency
Challenge

Increase operational efficiency
Secure high level of care excellence and reduce operational complexity
Drive workforce excellence
Enhance skill set of clinical staff to deliver high-quality care and increase satisfaction
Extend clinical capabilities
Advance clinical capabilities by maintaining innovative medical technology fleet
Solution
- 5-year Value Partnership including a 3-year Performance Improvement program for radiology to enhance operational efficiency and advance clinical capabilities
- Innovative, customer-tailored education program that covers online and onsite courses with technical and clinical content, as well as strategy workshops, addressing a wide range of clinical staff
Proactive maintenance for radiology systems from Siemens Healthineers and third parties, managed by an onsite engineer