Siemens Healthineers celebrates revolutionary partnership with Sandwell and West Birmingham Hospitals NHS TrustPatients have benefitted from innovative technology, improved clinical outcomes and enhanced patient care


Siemens Healthineers is celebrating a successful first 16 months of its 10-year Managed Equipment Services (MES) partnership with the Sandwell and West Birmingham Hospitals (SWBH) NHS Trust, which has transformed patient care for up to 530,000 people in the local area.


The on-going relationship was formed to help address the challenges of increased workload, budgetary pressures, ageing equipment and a growing demand for CT and MR imaging.


In just 16 months, the collaboration has delivered clinical and operational benefits. Patients are having better experiences and staff have access to cutting-edge radiology services.


At last year’s RSNA event, Jonathan Walters, Group Director of Operations, Pathology and Imaging at SWBH NHS Trust said that the partnership has already seen many benefits with one of the most apparent being the readily available on-site support: “If we have any problems with any equipment we get an immediate response which gives not only the department confidence that the equipment will be repaired in a timely fashion, but also the wider Trust has assurance that we will have a reliable radiology service to support emergency in-patient, out-patient and other activities.”


Jonathan continued to say that: “Apart from the obvious on-site support and the procurement of equipment downstream for the next 10 years, we are already beginning to use our relationship with Siemens Healthineers to promote the department to the wider community. We are using this as a means to recruit and retain staff.”

Dr Jonathan Benhan, Consultant Radiologist at SWBH Trust added: “We’ve had the MES process in place for a while and so far, it has been a really positive experience. Both staff and patients alike have felt the benefit of the improved facilities now in place.”


Siemens Healthineers MES helps improve quality of care and operations by providing access to innovative technology, whilst the responsibility of all equipment maintenance and ongoing replacement is taken care of. The team will continue to apply its experience and knowledge to support the Trust in meeting its ultimate goal to become known as the best integrated care organisation in the NHS by 2020.