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Developing an innovative telemedical care program together at

Heart and Diabetes Center North Rhine-Westphalia, Germany

As part of a technology partnership between the two organizations, Siemens Healthineers, and the Herz- und Diabeteszentrum Nordrhein-Westfalen (Heart and Diabetes Center North Rhine-Westphalia, HDZ NRW) in Bad Oeynhausen have developed their first innovative care service for patients with cardiovascular diseases. The program, known as “HerzConnect,” is aimed at health insurance companies that want to offer improved treatment for policyholders with chronic heart failure. The objective is to ensure patients are treated in accordance with the guidelines, and to provide in-depth remote care to significantly slow the progress of the disease, enable patients to manage their own disease through a process of education, and make a perceptible improvement to their quality of life.

Value contribution

1 Partner

who is responsible for the entire technical component, including logistical aspects

Improve care for heart failure patients

 Reduce unplanned hospital stays

Engaged patients 

Faster response times, and care in accordance with guidelines

Challenge

Challenges

Improved patient satisfaction

Improve care for heart failure patients and reduce hospital stays

Enhance patient outcomes

Provide continuous remote care to significantly slow the progress of disease

Leverage digitalization

Enable patients to manage their own disease via an app for a better quality of life

Solution

Solution

  • The telemedical care program “HerzConnect”—part of a technology partnership—is aimed at health insurance companies that want to offer improved care for patients with chronic heart failure
  • The contract includes all technical components, e.g., mobile measuring devices, such as mobile ECG, blood pressure meter, and scales, as well as a specifically developed app and software
  • Mobile measuring devices record selected vital signs and parameters around the clock and provide automated feedback to patients, as well as needs-based contact from the medical specialists at HDZ NRW

Let's unlock new value - together

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The results and statements by customers of Siemens Healthineers described herein were achieved in the customer's unique setting. Since there is no "typical" hospital and many variables exist (e.g., hospital size, case mix, level of IT adoption), there can be no guarantee that other customers will achieve the same results.