Technician working while getting remote assistance

Partner up for seamless operations

At Siemens Healthineers, we are a highly motivated team of engineers, clinical professionals, logistics experts, and many more who share a passion to foster improved clinical outcomes at reduced costs. Our experts provide you with fast end-to-end support to avoid issues and delays for your patients, staff, and operations.

We are in touch with you throughout the entire service process. This allows us to understand what drives you and to help you reach your goals. We support you in person or via remote connection, deliver and implement service parts, and provide customized services when needed. When requested, we proactively monitor your systems automatically and in real time or update them throughout their serviceable lifetime so that you can always get the maximum out of them.

Supported by our digital platforms, we’ve created a strong global service network with more than 10,000 OEM-trained engineers and application specialists worldwide. Using our ‘follow the sun’ approach, we offer you 24/7 service availability in over 150 countries. This is our understanding of customer service: Connecting with you so that both equipment and the level of know-how of your staff are up to date and at the ready – so you can elevate your level of patient care. Always on. Always in touch.

Discover how our offerings create added value for your institution, your patients and your staff: